It’s the new reality of IT: working as part of a global team, with coworker and outsourcers all over the world, coordinated by a project manager at headquarters. But that reality can be ugly, as managers are stretched across time zones, with no such thing as being off the clock. Work quality, commitment, and communications vary considerably, putting the burden on the manager caught in the middle to make it all work — from thousands of miles away.
(Reprinted from InfoWorld.)
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