Tagged: Computerworld

Banking on IT in China

Banking on IT in China

Originally published in Computerworld. In the first 10 months of 2006, Chinese regulators uncovered 776 banking crimes, including 205 cases involving more than 1 million yuan ($125,000 U.S.). Fraud and other irregularities at Chinese...

Creative Recruiting

Creative Recruiting

Originally published in Computerworld. Four years ago, CEO John Cestar took a novel approach to increasing the skill levels at Freeborders, a small outsourcing provider that operates in China. He took a road trip...

Outsourcing in China

Outsourcing in China

Originally published in Computerworld. About two years ago, Kevin Miller needed a little help supporting legacy applications and developing new software for large automotive manufacturers. He decided to conduct a Cobol pilot project with...

Bridging the Chinese Skills Gap

Bridging the Chinese Skills Gap

Originally published in Computerworld. Hankscraft Inc. has been making industrial motors and mechanized pumps for more than 50 years in Reedsburg, Wis. The company came to China just three years ago but already has...

Language Barriers

Language Barriers

Originally published in Computerworld. Among the various sourcing peculiarities and problems specific to China is regionalism, says Pieter Tsiknas, director of SearchBank’s Beijing office. Read full article.

Saving face in China

Saving face in China

Originally published in Computerworld. In the West, companies want to put on a good face for customers, even if it means having to admit mistakes. Righting wrongs is a big part of a good...

Outsourcing: Russia and Eastern Europe

Outsourcing: Russia and Eastern Europe

Compared with some of the big-league outsourcing players, Russia is a rookie. The country’s current revenue from IT outsourcing is $150 million to $200 million annually, a drop in the bucket compared with India’s...

Tech revolutionizes Russia’s Central Bank

Tech revolutionizes Russia’s Central Bank

As recently as a decade ago, the Russian banking sector was an antique monstrosity, a huge system of paper-based transactions inherited from the former Soviet Union. Businessmen in the fledgling capitalist economy were forced...

TV Tower Fire Sparks Net Use in Russia

TV Tower Fire Sparks Net Use in Russia

When a broadcast tower fire threw several Moscow TV stations off the air last week, many would-be TV viewers turned to the Internet. In some cases, traffic to news sites doubled from usual levels....

Larger banks have edge in electronic CRM, report says

Larger banks have edge in electronic CRM, report says

Larger financial institutions have an edge over small and nimble Internet upstarts in electronic customer relationship management (CRM), according to a new report released by Meridien Research in Newton, Mass. Larger institutions often have...