Cloud Computing Rolls In

New services deliver a range of technology without up-front capital investment. The downside could be giving up control. More than a new buzz phrase to add to the list of client-server, ASP, hosted provider...

Dark Clouds: Demanding an End to Outages of Online Services

Dark Clouds: Demanding an End to Outages of Online Services

In January, Salesforce.com’s “on-demand” services for managing customer relationships–popular with Merrill Lynch, Morgan Stanley other Wall Street firms–went down for about an hour. In the middle of May, Google went down for two hours,...

Is It Safe In The Clouds?

Is It Safe In The Clouds?

Earlier this month, a hacker reportedly exploited a vulnerability in an Internet-based virtualization software platform that took down more than 100,000 Web sites and other applications. “That was an intrusion that was cloud-specific–it went...

How Not To Get Stuck In The Clouds

How Not To Get Stuck In The Clouds

The promise of cloud computing is that a company can easily scale applications up or down, or move them from internal to external locations, to match demand, optimize performance, or lower costs. In practice,...

Where to Spend in a Time of Crisis

Where to Spend in a Time of Crisis

This article originally appeared in Securities Industry News. By Maria Trombly.   Analysts, execs offer up ten key technology areas for smaller buy-side budgets Technology providers that cater to buy-side firms are knocking on...

Software as a Service as a Security Battleground

Software as a Service as a Security Battleground

Article originally appeared in Securities Industry News. Salesforce.com reached a milestone last fall: 1 million people using the online software company to host their customer relationship management systems and other key business processes. Those...

Pre-trade Compliance: Better, Cheaper, Faster

Pre-trade Compliance: Better, Cheaper, Faster

Firms answer regulatory, investor demands with added controls and third-party systems At the heart of Societe Generale’s recent EUR4.82 billion ($7.01 billion) in losses from unauthorized trades is the fact that the accused trader–Jerome...

Salesforce.com: The CRM ‘Hot Ticket’

Salesforce.com: The CRM ‘Hot Ticket’

A few years ago, it would have been hard to imagine Wall Street firms turning over key customer data to an Internet start-up. But in May 2005, Salesforce.com announced a major customer win: 5,000...

La Crême de la CRM

La Crême de la CRM

Customer-relationship-management systems offer a wide variety of features.
But small steps are best when moving up this technology stairway