Surving Outsourcing

Surving Outsourcing

This article originally appeared in InfoWorld. It’s the new reality of IT: working as part of a global team, with coworker and outsourcers all over the world, coordinated by a project manager at headquarters....

Build-Operate-Transfer Plan Brings Outsourced Jobs In

Build-Operate-Transfer Plan Brings Outsourced Jobs In

Article originally published in Insurance Networking News. Patrick Snowball, executive director of Aviva UK, flew down to Mumbai, India in February to accept an award from the Indian software industry. But India’s National Association...

Outsourcing in China

Outsourcing in China

Originally published in Computerworld. About two years ago, Kevin Miller needed a little help supporting legacy applications and developing new software for large automotive manufacturers. He decided to conduct a Cobol pilot project with...

‘Homesourcing’ A Domestic Alternative

‘Homesourcing’ A Domestic Alternative

Article originally published in Insurance Networking News. There are three main reasons why it’s cheaper to outsource work to WillowCSN Inc. than to do it in-house-even though Willow doesn’t ship the work off to...

India Tightens Security

India Tightens Security

Article originally published in Insurance Networking News. Late spring 2005, the world learned that a crime ring that included call center employees of an Indian outsourcing company stole more than $300,000 from Citibank customers...

Outsourcing: Russia and Eastern Europe

Outsourcing: Russia and Eastern Europe

Compared with some of the big-league outsourcing players, Russia is a rookie. The country’s current revenue from IT outsourcing is $150 million to $200 million annually, a drop in the bucket compared with India’s...