Outsourcing in China

About two years ago, Kevin Miller needed a little help supporting legacy applications and developing new software for large automotive manufacturers. He decided to conduct a Cobol pilot project with Information Technology United Corp., a Beijing-based outsourcer with U.S. offices in Redwood City, Calif. “We’d seen their marketing and qualifications; we just wanted to do …

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Language Barriers

Originally published in Computerworld. Among the various sourcing peculiarities and problems specific to China is regionalism, says Pieter Tsiknas, director of SearchBank’s Beijing office. Read full article.

Saving face in China

Originally published in Computerworld. In the West, companies want to put on a good face for customers, even if it means having to admit mistakes. Righting wrongs is a big part of a good public image, and a good internal image as well. In the East, particularly at traditional companies, saving face is important. Saving …

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Piecing It All Together

A year after Steve Kaufman and his staff at Goshen, Ind.-based health care insurer Mennonite Mutual Aid Association (MMAA) launched a massive enterprise application integration (EAI) project  (see story), the results are in, and the news is mostly good. The company’s goal was to use tools from Vitria Technology Inc. in Sunnyvale, Calif., to integrate …

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