So your grid has been hit by a denial-of-service attack, or a server has crashed, or a hacker got in, or things just mysteriously stopped working. Or maybe you’ve had a customer service disaster,...
About The Author
Maria Korolov is editor and publisher of Hypergrid Business. She has been a journalist for more than twenty years and has worked for the Chicago Tribune, Reuters, and Computerworld and has reported from over a dozen countries, including Russia and China.