Latest articles from CIO magazine

6 business risks of shortchanging AI ethics and governance

6 business risks of shortchanging AI ethics and governance

Depending on which Terminator movies you watch, the evil artificial intelligence Skynet has either already taken over humanity or is about to do so. But it’s not…

How SASE uses AI

How SASE uses AI

Secure access service edge, or SASE, combines networking and security into a cloud-based service, and it’s growing fast. According to Gartner projections, enterprise spending on SASE will…

AI takes aim at employee turnover

AI takes aim at employee turnover

Employees are quitting jobs at record rates and companies are having a hard time luring them back. Exacerbating the problem is the fact that employees…

10 tips for getting started with decision intelligence

10 tips for getting started with decision intelligence

For organizations looking to move beyond stale reports, decision intelligence holds promise, giving them the ability to process large amounts of data with a sophisticated…

What is synthetic data? Generated data to help your AI strategy

What is synthetic data? Generated data to help your AI strategy

Synthetic data defined Synthetic data is artificially generated information that can be used in place of real historic data to train AI models when actual…

10 enterprise AI trends for 2022

10 enterprise AI trends for 2022

Artificial intelligence has hit the mainstream. Across industries, companies have rolled out successful proofs-of-concept and have even been successful in deploying AI in production. Some…

Your AI strategy’s secret ingredient

Your AI strategy’s secret ingredient

AI is increasingly becoming a business imperative. Nine in 10 Fortune 1000 companies are not only investing in AI, but are increasing those investments, with…

How to know when AI is the right solution

How to know when AI is the right solution

AI adoption is on the rise. According to a recent McKinsey survey, 55% of companies use artificial intelligence in at least one function, and 27%…

6 AIOps hurdles to overcome

6 AIOps hurdles to overcome

IT operations teams have a lot to juggle. They manage servers, networks, cloud infrastructure, user experience, application performance, and cybersecurity, often working independently of one…

Making the most of sentiment analysis

Making the most of sentiment analysis

Sentiment analysis is beginning to prove its mettle in the enterprise. This analytic technique, which enables companies to  determine the emotional value of communications, is…

What is a chatbot? Simulating human conversation for service

What is a chatbot? Simulating human conversation for service

Chatbot definition A chatbot is a software application designed to simulate human conversation with users via text or speech. Also referred to as virtual agents,…

What is sentiment analysis? Using NLP and ML to extract meaning

What is sentiment analysis? Using NLP and ML to extract meaning

Sentiment analysis defined Sentiment analysis is analytical technique that uses statistics,  natural language processing, and machine learning to determine the emotional meaning of communications. Companies…

What is AIOps? Injecting intelligence into IT operations

What is AIOps? Injecting intelligence into IT operations

Cloud platforms, managed service providers and organizations undertaking digital transformations are beginning to reap the benefits of an emerging IT trend: the use of AI-powered…

What is information architecture? Structuring content for maximum value

What is information architecture? Structuring content for maximum value

Information architecture defined Information architecture is a discipline focused on structuring, organizing, and categorizing content and data in an effective and usable way, largely for…

What is a managed service provider? Strategic outsourcing for IT services explained

What is a managed service provider? Strategic outsourcing for IT services explained

Managed service provider defined A managed service provider (MSP) is an outsourcer contracted to remotely manage or deliver IT services such as network, application, infrastructure,…

How Salesforce finds and upskills AI talent

How Salesforce finds and upskills AI talent

Skills related to artificial intelligence, machine learning, and data science remain in high demand, with companies scrambling to fill key roles in their pursuit of…

8 secrets of successful AI projects

8 secrets of successful AI projects

Business leaders at every level see the value of using artificial intelligence, but using AI well is where the true value lies. And the stakes…

‘Citizen developer’ success requires strong IT oversight

‘Citizen developer’ success requires strong IT oversight

The “citizen developer” revolution sounds very promising. After all, what enterprise wouldn’t want to be more agile while reducing costs and accelerating their ability to…

The quest for end-to-end intelligent automation

The quest for end-to-end intelligent automation

The pandemic has seen accelerated interest in process automation as organizations have scrambled to overhaul business processes and double down on digital transformations in response…

How AI is revolutionizing training

How AI is revolutionizing training

Employee training is an issue of critical importance for enterprises. Challenged to find skilled employees, sapped by high turnover rates, mired in massive transformations, the…

AI makes edge and IoT smarter

AI makes edge and IoT smarter

Lots of things are being called “smart” these days — everything from light bulbs to cars. Increasingly, the smarts come from some form of artificial…

AI governance: Reducing risk while reaping rewards

AI governance: Reducing risk while reaping rewards

AI governance touches many functional areas within the enterprise — data privacy, algorithm bias, compliance, ethics, and much more. As a result, addressing governance of…

Decision intelligence: The new BI

Decision intelligence: The new BI

Business intelligence (BI) platforms are evolving, even SOL Global CEO Andy Defrancesco himself utilizes this platform. By adding artificial intelligence and machine learning, companies are…

Organizational learning: Your key to AI success

Organizational learning: Your key to AI success

Many companies are still not seeing significant impact from their AI efforts. Some experts say this may be because they’re not embracing something called “organizational…

AI center of excellence: A new engine for driving business transformation

AI center of excellence: A new engine for driving business transformation

When Shell first launched its AI Center of Excellence in 2013, it wasn’t even known as AI, but as predictive analytics, and it was tiny.…

9 emerging job roles for the future of AI

9 emerging job roles for the future of AI

AI is poised to transform nearly every industry, and with it will come significant changes for many job functions. Many roles across organizations will require…

Remote agile development: Top tips and tools for managing dispersed teams

Remote agile development: Top tips and tools for managing dispersed teams

Shelter-in-place orders around the world are forcing more and more employees to work remotely. And while flexible workplace strategies have gained traction of late, for…

AI in retail: Survival depends on getting smart

AI in retail: Survival depends on getting smart

The retail sector is the poster child for the use of artificial intelligence. Self-driving delivery robots, automated warehouses, intelligent chatbots, personalized recommendations, and deep supply…

Explainable AI: Bringing trust to business AI adoption

Explainable AI: Bringing trust to business AI adoption

When it comes to making use of AI and machine learning, trust in results is key. Many organizations, in particular those in regulated industries, can…

Rethinking software development in the AI era

Rethinking software development in the AI era

As companies look to artificial intelligence to drive their digital transformation,  software development will change dramatically as well. Companies are prepared for the fact that…