CIO

Measuring the business impact of AI

Taking stock of AI ROI is challenging but essential. IT leaders and industry observers lend insights on how to get a clear idea of whether your AI efforts are paying off.

Unlocking the hidden value of dark data

The chances are that most of the data you collect — from human communications to machine logs — is piling up with little plan for actualizing its potential. Good governance and AI can help.

10 key roles for AI success

To maximize the business value of artificial intelligence, AI teams require a diverse range of skills and roles, from data scientists to domain experts to strategic decision-makers.

Making the most of MLOps

Enterprises looking to reap the full business benefits of artificial intelligence are turning to MLOps — an emerging set of best practices and tools aimed at operationalizing AI.

AI takes aim at employee turnover

With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.

10 enterprise AI trends for 2022

Enterprise AI is maturing quickly, with companies shifting to business-first AI strategies and AI benefits being sought out across the organization.

Your AI strategy’s secret ingredient

Taking a people-centered approach to rolling out artificial intelligence initiatives is the key to success, experts say. Here’s how to ensure your AI efforts are ‘augmenting’ the value employees bring to their work.

Making the most of sentiment analysis

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.