Cloud Computing Buyers Lack Key Skills
Organizations lack critical cloud computing skills such as assessing the risks associated with cloud computing and managing cloud initiatives according to KPMG
Insurance Networking News
A Global View of SOA-based Policy Admin Systems
With a preference for service-oriented architectures (SOA), the U.S. market is the furthest ahead in deployments of SOA-based policy administration systems, but companies in other parts of the world are starting to catch up
Build-Operate-Transfer Plan Brings Outsourced Jobs In
Article originally published in Insurance Networking News. Patrick Snowball, executive director of Aviva UK, flew down to Mumbai, India in February to accept an award from the Indian software industry. But India’s National Association of Software and Service Companies (NASSCOM) wasn’t lauding the insurance giant for the jobs it was moving to outsourcing firms on …
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Chinese Carriers Expect Onslaught
Article originally published in Insurance Networking News. Chinese insurance companies were bracing for an onslaught by global competitors last month when a commitment to the World Trade Organization dictated opening the borders to foreign competition. “Almost all insurance business is opening to foreign insurers,” says Xiaolin Li, a dean at Beijing-based Central University of Finance …
‘Homesourcing’ A Domestic Alternative
Article originally published in Insurance Networking News. There are three main reasons why it’s cheaper to outsource work to WillowCSN Inc. than to do it in-house-even though Willow doesn’t ship the work off to India, but keeps it in the Unites States. First: Willow’s agents work from home as independent contractors, so there are no …
India Tightens Security
Article originally published in Insurance Networking News. Late spring 2005, the world learned that a crime ring that included call center employees of an Indian outsourcing company stole more than $300,000 from Citibank customers by tricking callers into giving up their PIN numbers. The news sent shockwaves through the industry, as India was the premier …