While data center operators in the US aren’t required to send people home — they’re considered critical services — they have been keeping onsite staff to a minimum to keep their personnel healthy and able to run the infrastructure as the COVID-19 pandemic runs its course.
Commercial data center providers have also reduced customer foot traffic in their facilities, and they generally have enough tools and “remote-hands” services in place to allow their customers to monitor and manage their infrastructure remotely. But with their own onsite personnel kept minimal, they’re relying on remote-work tools themselves as well, for everything from managing the facilities to sales.
