As AI scales, infrastructure challenges emerge

Organizations experimenting with gen AI typically set up enterprise-grade accounts with cloud-based services such as OpenAI’s ChatGPT or Anthropic’s Claude, and early field tests and productivity benefits may inspire them to look for more opportunities to deploy the technology.

“Companies use gen AI to produce executive summaries, or to produce marketing content,” says Nick Kramer, leader of applied solutions at SSA & Company, a global consulting firm, and next year, we’ll see increased adoption and standardization of these kinds of enterprise use cases, he says, as well as gen AI built into other applications that enterprises use. That’s where most of the value generation happens.

Adobe’s Photoshop, for example, now has a gen AI feature. Google and Microsoft are also rolling out gen AI functionality in their productivity platforms, as is Salesforce, and most other enterprise vendors. There might be an extra cost for the new functionality, though, but the vendors are the ones dealing with any potential infrastructure challenges.

Read full article at CIO magazine.