J. P. Morgan IT Exec Loosens Grip on Services
Will turn over firm’s back-office operations to Bank of New York
Larger banks have edge in electronic CRM, report says
Larger financial institutions have an edge over small and nimble Internet upstarts in electronic customer relationship management (CRM), according to a new report released by…
Lloyds Bank to Spend $24 Million on CRM
Lloyds TSB Group PLC has said it will spend $24 million on a customer relationship management (CRM) system designed to integrate customer information from all…