Internet Evolution

MOOCs Gain Momentum & College Credits

In the fall of 2011, around 160,000 students in 190 countries enrolled in a Stanford-sponsored online course about artificial intelligence. About 23,000 completed the course and got certificates, including 248 who got a perfect score. The university offered the same course the old-fashioned way to students sitting in Stanford classrooms. None of the those students

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In 4th Age of UIs, Will Computers Learn From Users?

The first age of computer interfaces involved paper tape, punch cards, and other cumbersome methods that required specialized operators. The second age allowed users to type in commands, and required plastic template overlays that fit over computer keyboards, or function code cheat-sheets taped next to computers. Employees typically needed training and thick manuals in order

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How to Cope With IT Support Cutbacks

Cutting support desk costs by reducing staff, cutting hours, or outsourcing can help an IT department’s bottom line. And it can hurt the company overall if it reduces employee productivity. If employees can’t access critical systems, cutting support desk costs can also cut into billable hours, damage customer relationships, cut into production schedules… all sorts

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